林淑萍 教授

林淑萍 教授 兼 財務金融系主任

國立清華大學 統計所博士

國立清華大學 統計所碩士

專長:

研究方法、資料科學與人工智慧、服務行銷與創新管理、金融科技、績效評估

Email:
splin@ctbc.edu.tw

經歷

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  • 中華大學科技管理學系(所) 教授– 2010年02月 ~ 2017年01月

  • 中華管理績效評鑑學會–永續發展與管理策略期刊總編輯 2010年06月 ~ 2015年06月

  • 中華大學科技管理學系(所) 系主任– 2009年08月 ~ 2012年07月

  • 香港大學訪問學者–自殺防制研究中心 2007年01月 ~ 2007年01月

  • 中華大學科技管理學系(所) 副教授– 2005年08月 ~ 2010年01月

  • 香港大學統計暨精算學系–訪問學者 2005年06月 ~ 2005年08月

  • 中華大學財務管理學系 系主任 2003年08月 ~ 2005年07月

  • 中華大學學生輔導中心 主任 2003年01月 ~ 2003年07月

  • 中華大學工業管理系 副教授 2001年01月 ~ 2005年08月

  • 中華大學傑出教師 2012

  • 中華大學傑出研究 2011

  • 中華大學傑出教師 2010

期刊/研討會論文

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Peer Reviewed Journal Papers

  • Ming-Chun Tsai, Ching-Chan Cheng, Lin, S.-P.*(2017), Jia Chi Lin, Drivers of the Job Performance Model: Full-time employee VS. Part-time employee. International Journal of Performance Measurement, 7(1), 2017, 53-90.
  • Chan,Ya-Hui, Shu-Ping Lin*(2017), The Impact of Perceived Service Recovery and Involvement on Customer Behavior Patterns: The Mediated Effects Examination. Journal of accounting, finance & management strategy, 12(2), 1-39.
  • Shu-Ping Lin, Chen-Lung Yang, Han-Chung Pi(student), and Thao-Minh Ho(student) (2016). Tourism guide cloud service quality : What actually delights customers? SpringerPlus (SCI) 5:1712, page1-9.
  • Lin, S.-P., Yang, C.-L., Ho, T.-M. (student) (2015), Tourism service quality improvement – “Early bird catches the worm”, Total Quality Management & Business Excellence, 26:7-8, 793-810. (SSCI) NSC 101-2410-H-216-010
  • Ching-Chan Cheng, Tsai, M.-C., Lin, S.-P. (2015), Developing strategies for improving the service quality of casual-dining restaurants: New insights from integrating IPGA and QFD analysis, Total Quality Management & Business Excellence, 26:3-4, 415-429(SSCI)
  • Hung-Yu Yang, Lin, S.-P, Ya-Hui Chan(2014), Building an effective Human Resource Management system using the DEMATEL method, International Journal of Performance Measurement, 4(1), 1-14.
  • Lin, S.-P., Hsieh, C.-Y(student),Ho, T.-M. (student).(2014/3) Innovative healthcare cloud service model. Applied Mechanics and Materials Vols. 543-547 (2014), 4511-4513. (EI) NSC 101-2410-H-216-010.
  • Lin, S.-P., Wang M.-J.(student)(2013/3), Applying the Transtheoretical Model to Investigate Behavioral Change in Type 2 Diabetic Patients, Health Education Journal, 72(2) 189–202. (SSCI)
  • Lin, S.-P., Wang M.-J. (student) (2012), Strategic Management of Behavioral Change in Type 2 Diabetic Patients, Public Health, 126(1), 18-24. (SSCI,SCI)
  • Tsai, M.-C., Chen, Lu-Fang(student), Chan, Y.-H. (student), Lin, S.-P. (2011), Looking for potential service quality gap to improve customer satisfaction by using new GA model. Total quality management & business excellence , 22(9), 941-956 (SSCI) (NSC 98-2410-H-216 -011)
  • Lin, S.-P., Chan,Y.H(student) (2011)., Enhancing service quality improvement strategies by integrating Kano’s model with importance-performance analysis. International Journal of Services Technology and Management (IJSTM), 16(1), 28-48 (EI)
  • Tsai, M.-C., Lin, S.-P., Chan,Y.-H. (student), (2011), Service Failures Identification: The Involvement of the Interrelation Effect in Service Practices. African Journal of Business Management,5(6), 2301-2311 (SSCI)
  • Lin, S.-P., (2011). Determinants of Adoption of Mobile Healthcare Service. International Journal of Mobile Communications.9(3),298~315(SSCI) (NSC 97-2410-H-216-005)
  • Chen, L.-F. (student), Lin, S.-P.* and Lin, Yu-Chen(student), (2010). Application of IPA and Back-Propagation Neural Network to Build a New Service Quality Decision Making Model. International Journal of Information and Management Sciences, 21(3), 315-330. (EI) (NSC 98-2410-H-216 -011)
  • Lin, S.-P., Yang, C.-L., Chan,Y.-H. (student), Chwen Sheu, (2010/8). Refining Kano’s ‘qual
  • Ming-Chun Tsai, Shou-Yen Lin,Lin, S.-P.*, (2018), A Comparison of Mobile Banking Service Quality between APP and Web Browser. International Journal of Mobile Communications. 16(4), 377-398. (SSCI)

  • Lin, S.-P., Ya-Hui Chan (2019). An Investigation on Sharing Economy Mobile Service Adoption: How Perceived Risk, Value, and Price Interact?. In: Antona M., Stephanidis C. (eds) Universal Access in Human-Computer Interaction. Theory, Methods and Tools. HCII 2019. Lecture Notes in Computer Science, vol 11572, pp.312-325. Springer, Cham. [EI, Scopus]